{"id":2914,"date":"2021-02-26T14:39:52","date_gmt":"2021-02-26T14:39:52","guid":{"rendered":"https:\/\/ravagobuildingsolutions.com\/uk\/2914\/meet-natalie-sutton-account-manager-copy\/"},"modified":"2021-03-03T11:24:18","modified_gmt":"2021-03-03T11:24:18","slug":"meet-franki-jarman-customer-service-rep","status":"publish","type":"post","link":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/2914\/meet-franki-jarman-customer-service-rep\/","title":{"rendered":"Meet Franki Jarman, Customer Service Representative"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravagobuildingsolutions.com\/uk\/wp-content\/uploads\/sites\/30\/2021\/02\/picture5.jpg\" alt=\"\" class=\"wp-image-2915\" width=\"312\" height=\"247\" \/><\/figure><\/div>\n\n\n\n<p class=\"mentions-texteditor__content\"><em>Franki is part of the Ravago Building Solutions UK customer service team, supporting customers throughout the timeline from order to delivery.<\/em><\/p>\n\n\n\n<h4 class=\"mentions-texteditor__content wp-block-heading\"><strong>H<strong>ow long have you worked for Ravago, and what have been the highlights to date?<\/strong><\/strong><\/h4>\n\n\n\n<p>I have worked at Ravago for nearly 2 years. The highlight has been getting to know various people in the industry and receiving positive feedback from my customers for the hard work I put in.<\/p>\n\n\n\n<h4 class=\"mentions-texteditor__content wp-block-heading\"><strong>Tell us a bit about how this role differs to your last position?<\/strong><\/h4>\n\n\n\n<p class=\"mentions-texteditor__content\">My previous employment was in an insurance call centre, fast paced and impersonal. This role enables me to personally get to know my customers and liaise with a variety of individuals in different roles &#8211; everyday is different!<\/p>\n\n\n\n<h4 class=\"mentions-texteditor__content wp-block-heading\"><strong><strong>What, for you, is the most satisfactory part of working in the Customer Service team?<\/strong><\/strong><\/h4>\n\n\n\n<p class=\"mentions-texteditor__content\"><span class=\"mentions-texteditor__highlight--error\">As clich\u00e9 as it sounds, it is the customer satisfaction ensuring they are happy even in tricky situations &#8211; knowing I\u2019ve tried my best is key. Resolving customer queries, i.e. site\/delivery issues, can be stressful at times but is also rewarding.<\/span><\/p>\n\n\n\n<h4 class=\"mentions-texteditor__content wp-block-heading\"><span class=\"mentions-texteditor__highlight--error\"><strong><strong>What are your main interests\/hobbies outside of work?<\/strong><\/strong><\/span><\/h4>\n\n\n\n<p class=\"mentions-texteditor__content\"><span class=\"mentions-texteditor__highlight--error\">Family are a huge part of my life, especially my dogs; I adopted my sausage dog in January of 2020. Music is also a passion of mine, it&#8217;s very rare you catch me without a headphone in. I also like to travel, the feeling when you get off the plane isn\u2019t easily beaten. I\u2019ll never go to the same place twice!<\/span><\/p>\n\n\n\n<p class=\"mentions-texteditor__content\"><em><span class=\"mentions-texteditor__highlight--error\"><a rel=\"noreferrer noopener\" href=\"mailto:Franki.Jarman@ravago.com\" target=\"_blank\">Franki.Jarman@ravago.com<\/a><br>03300 606 017<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Franki is part of the Ravago Building Solutions UK customer service team, supporting customers throughout the timeline from order to delivery. How long have you worked for Ravago, and what&hellip;<\/p>\n","protected":false},"author":11,"featured_media":2915,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[2],"tags":[],"class_list":{"0":"post-2914","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/posts\/2914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/comments?post=2914"}],"version-history":[{"count":1,"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/posts\/2914\/revisions"}],"predecessor-version":[{"id":2928,"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/posts\/2914\/revisions\/2928"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/media\/2915"}],"wp:attachment":[{"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/media?parent=2914"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/categories?post=2914"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ravagobuildingsolutions.com\/uk\/en\/wp-json\/wp\/v2\/tags?post=2914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}